{"id":619,"date":"2021-11-23T11:36:35","date_gmt":"2021-11-23T10:36:35","guid":{"rendered":"http:\/\/franklin-nanclares.net\/?p=619"},"modified":"2022-10-13T12:06:36","modified_gmt":"2022-10-13T10:06:36","slug":"8-months-on-zte-msse","status":"publish","type":"post","link":"https:\/\/franklin-nanclares.net\/index.php\/2021\/11\/23\/8-months-on-zte-msse\/","title":{"rendered":"ZTE MSSE"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/franklin-nanclares.net\/wp-content\/uploads\/2020\/01\/ZTE-MSSE.png\" alt=\"\" class=\"wp-image-620\" width=\"266\" height=\"236\"\/><\/figure>\n<\/div>\n\n\n<p>Role:&nbsp; Information, Communication, Technologies&nbsp; Administrator  &#8211; Front Office and Back Office Coordinator &#8211;  Gijon and Coru\u00f1a Offices<\/p>\n\n\n\n<p>Managed technical support for more than 60 Active Directory users, including Level 1, 2 and 3 of all operations departments of Gij\u00f3n and A Coru\u00f1a.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Front Office Level 1. (Surveillance,\nand Corrective)<\/li><li>Level 2 (MLF, Logistics) <\/li><li>Back Office Level 3 (Voice, Network,\nMultimedia, Data,)<\/li><\/ol>\n\n\n\n<p><strong>Operations included:<\/strong><\/p>\n\n\n\n<p><strong>Help Desk:<\/strong> support for Gij\u00f3n office and Coru\u00f1a (Onsite,\nPhone, Mail, and Remote) using a ticketing support system. <\/p>\n\n\n\n<p><strong>Systems Administrator<\/strong>: All support are basically for operating system, under Windows 7, Windows 10 and Active directory 2012<\/p>\n\n\n\n<p><strong>ICT Production\nSoftware and Applications Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Managed,\nInstalled, and troubleshoot all internal ZTE\u00b4s Software, and hardware <\/li><li>Managed,\nInstalled, and troubleshoot of all different Client\u00b4s software and applications<\/li><li>Domain\nMigrations (from Telecable and R)<\/li><li>Software\n+ Web for more than 300 production applications<\/li><\/ul>\n\n\n\n<p><strong>Applications per communication and client support technologies <\/strong><\/p>\n\n\n\n<p><strong>Euskaltel, R, Telecable, Orange, and Telefonica<\/strong><\/p>\n\n\n\n<p><strong>Euskaltel Software Technologies<\/strong><\/p>\n\n\n\n<p>EKTNet, Pega,\nOdigo<\/p>\n\n\n\n<p><strong>Ferramentas R Galicia Technologies<\/strong><\/p>\n\n\n\n<p>GRDOM,\nDiamux- MML, CastleRock, Kiron, VOA, Fric, Tbook, Inferno, S3, Provision, OTA,\nCTS, INCA, SOHA, JRMS, Plesk, Escribian, Recolector, Test de Linea,\nReasignator, MML, Pelexo, Espantallo, SGI, Sauter, Spectrum, DVstation, Hydra,\nPegasus, Zabbix, Preventivo, Netcool, Clarin, Kelogs, Checklist, Planificador, <\/p>\n\n\n\n<p><strong>Telecable Software &amp; Tecnologies<\/strong><\/p>\n\n\n\n<p>TCNet, Tbook, Netcool, Zabbix, Citrix, Exceed, Maexe, Omni2000, PathTrack, Platform Manager, Pocima, PortalNet, PortalOn, BBC, Ciena One Control, TelnetONU, Velneo, Neon, Juniper, LMM, Citrix, SGI, TEDI Coders.<\/p>\n\n\n\n<p><strong>Orange Software Technologies<\/strong><\/p>\n\n\n\n<p>Netnumen, Global Protect, Giros, Jira, Centrix <\/p>\n\n\n\n<p><strong>Telefonica Software Technologies<\/strong><\/p>\n\n\n\n<p>Neon<\/p>\n\n\n\n<p><strong>This includes additional software required to\nmake it work such as:<\/strong><\/p>\n\n\n\n<p>Java, Oracle, <strong>Microsoft Office<\/strong>, Netnumen, Centrix, Goglobal, Putty Teraterm, <strong>Filezilla<\/strong>, MobaXterm, <strong>Teamviewer, Anydesk, Forticlient,  Skype<\/strong>, <strong>OpenVPN,<\/strong> VLC, Wireshark, Winmerge, Note++, Keepass, Acrobat Reader, 7Zip, Winrar, <strong>Virtual Box, VMware<\/strong>, McAffe, <strong>Zoom,<\/strong> etc.<\/p>\n\n\n\n<p><strong>IT Production Users Profiles\nand Backup Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Development\nof user\u00b4s desktop\/profiles, Software, tools<\/li><li>Backup\/Restore\/Setup\nImage Management<\/li><li>Development\nof Technical and Software Procedures <\/li><li>Password\nreset<\/li><li>Security\n&nbsp;(User Control, Antivirus, Backup,)<\/li><\/ul>\n\n\n\n<p><strong>Network:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Network\nmapping (Local and External server\/Units\/Drives Configurations)<\/li><li>Network\nControl (verifying, testing, setup, wifi)<\/li><li>VPN\nand Remote connections \/ Assitance<\/li><li>Mail\nconfigurations (SMTP, POP3, IMAP, POP3)<\/li><li>Zmail\n&gt; Public Mail Control and User Configurations <\/li><\/ul>\n\n\n\n<p><strong>Technician:<\/strong> <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Computer Setup and repair, configuration, Technical maintenance of all office equipment, computers, monitors, software, telephone IP, mobile, and other peripherals.<\/li><li>Employee trainee and support for all ZTE tools and training sites and other functions.<\/li><li>Employee \/Company Access Control<\/li><li>Inventory Control (Fixed Assets) <\/li><li>Mobile Setup and configurations<\/li><\/ul>\n\n\n\n<p>Switchboard Technologies<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Telephone\nSystem PBX<\/li><li>Odigo<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Role:&nbsp; Information, Communication, Technologies&nbsp; Administrator &#8211; Front Office and Back Office Coordinator &#8211; Gijon and Coru\u00f1a Offices Managed technical support for more than 60 Active Directory users, including Level 1, 2 and 3 of all operations departments of Gij\u00f3n and A Coru\u00f1a. Front Office Level 1. (Surveillance, and Corrective) Level 2 (MLF, Logistics) Back Office &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/franklin-nanclares.net\/index.php\/2021\/11\/23\/8-months-on-zte-msse\/\" class=\"more-link\">Continuar leyendo<span class=\"screen-reader-text\"> \u00abZTE MSSE\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-619","post","type-post","status-publish","format-standard","hentry","category-event"],"_links":{"self":[{"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/posts\/619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/comments?post=619"}],"version-history":[{"count":9,"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/posts\/619\/revisions"}],"predecessor-version":[{"id":862,"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/posts\/619\/revisions\/862"}],"wp:attachment":[{"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/media?parent=619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/categories?post=619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/franklin-nanclares.net\/index.php\/wp-json\/wp\/v2\/tags?post=619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}