SABADELL – OVIEDO

Date22/06/2026
Contract CompanySERVINPORT
Company Infohttps://servinport.com/
Activity / TaskINCIDENT
Client CompanyKyndryl España / Sabadell
CityOviedo, Asturias
Complete Date22/06/2026
Task DescriptionAccess point verification: Upon discovering its malfunction, I decided to install the new AP. After its installation, I awaited verification from the remote engineer. Following the verifications, I confirmed with the engineer that everything was working correctly and considered the work complete.

FORUM SPORT – OVIEDO

Date04/06/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskINCIDENT
Client CompanyFORUM SPORT
CityOviedo, Asturias
Complete Date04/06/2026
Task DescriptionDuring the replacement of the outdoor photocell, the circuit boards were changed because the new ones didn’t fit. The new boards were installed directly using the UTP cable and adjusted to a distance of approximately 4.5 meters. A ladder had to be used to check the connection.
Electrical voltage problems were detected.

BROWNIE – OVIEDO

Date04/06/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskINCIDENT
Client CompanyBROWNIE
CityOviedo, Asturias
Complete Date04/06/2026
Task DescriptionThe wiring from the black box to the outdoor sensor was checked, it was determined that the UTP cable is too rigid for these sensors, the RJ45 plug had to be changed afterwards the counts were verified with a remote technician and very up to 5 meters

SCALPERS – OVIEDO

Date04/06/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskINCIDENT
Client CompanySCALPERS
CityOviedo, Asturias
Complete Date04/06/2026
Task DescriptionI came to connect the black box, but the connector it was made for was broken. The girl at the store told me there had been moisture or water damage, so I had no other option but to connect it directly from another box, and it worked. I connected the sensors, but only the exterior one worked; the interior wasn’t lighting up. So I had to check it, and it was extremely hot and smelled like a short circuit or a burnt circuit board, with signs of dirty water dripping. It was decided that a remote technician would replace the sensor.

PEPCO LUGONES

Date28/05/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskHardware Installation
Client CompanyPEPCO
CityLugones, Asturias
Complete Date28/05/2026
Task DescriptionUpon arriving at the installation site, I realized that a layout plan hadn’t been prepared. The remote technician and I began planning the layout. The height for the indoor sensor is almost 8 meters, so it has to be mounted on a track for pendant lights, which is 3.60 meters high. The sensor is attached with cable ties, and the cable runs through the track to the wall on the right side. This requires 6 meters of cable, plus another 3.5 meters from the track to the wall/glass, and another 4 meters of height to the control box. The control box is located in a low access panel (photos attached). The outdoor sensor is also installed, attached to the glass with double-sided tape because it wasn’t possible to drill into any metal frame. We had to buy 6 meters of cable channel, install it, and finish the job after testing. (Affirmative from the remote technician)

SILBON – GIJÓN

Calle Corrida

Date26/05/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskUnInstallation
Client CompanySILBON
CityGijón, Asturias
Complete Date26/05/2026
Task DescriptionI arrived to do the uninstallation but it was closed. They didn’t open until 10:30 am. I proceeded to do it as soon as I entered, I removed the internal sensor, the black box that was on top of an emergency light and disconnected it, then the external sensor, finishing at 11:17 am and I went to the other store on Los Moros street.

Calle Los Moros

Date26/05/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskNew Hardware Installation
Client CompanySILBON
CityGijón, Asturias
Complete Date26/05/2026
Task DescriptionI arrived at the site at 11:30 and started the installation, but I encountered the following obstacles. First, the hole they had prepared for the box was too small, and I had to enlarge it to fit. Second, to install the outdoor sensor, I had to break a stone slab, and I didn’t have the right drill bit, so I had to go to the hardware store, and even then, it took some time. The network cable was already laid from the black box to where the outdoor sensor would go, but it didn’t have an RJ45 connector, so I had to install one.
The circuit boards for the outdoor sensor were installed, and the vinyl covering for the exterior display was removed.
When I finished, I waited for the remote technician to run tests and give me the OK to leave, but he didn’t answer. In the end, I had to leave because everyone went to lunch, but everything was completed.