| Date | 19/06/2026 |
| Contract Company | IT BASE |
| Company Info | https://www.itbase.es/ |
| Activity / Task | INCIDENT |
| Client Company | SCALPERS |
| City | Oviedo, Asturias |
| Complete Date | 19/06/2026 |
| Task Description | The internal counter was replaced for a newone |

| Date | 19/06/2026 |
| Contract Company | IT BASE |
| Company Info | https://www.itbase.es/ |
| Activity / Task | INCIDENT |
| Client Company | SCALPERS |
| City | Oviedo, Asturias |
| Complete Date | 19/06/2026 |
| Task Description | The internal counter was replaced for a newone |

| Date | 04/06/2026 |
| Contract Company | IT BASE |
| Company Info | https://www.itbase.es/ |
| Activity / Task | INCIDENT |
| Client Company | FORUM SPORT |
| City | Oviedo, Asturias |
| Complete Date | 04/06/2026 |
| Task Description | During the replacement of the outdoor photocell, the circuit boards were changed because the new ones didn’t fit. The new boards were installed directly using the UTP cable and adjusted to a distance of approximately 4.5 meters. A ladder had to be used to check the connection. Electrical voltage problems were detected. |

| Date | 04/06/2026 |
| Contract Company | IT BASE |
| Company Info | https://www.itbase.es/ |
| Activity / Task | INCIDENT |
| Client Company | BROWNIE |
| City | Oviedo, Asturias |
| Complete Date | 04/06/2026 |
| Task Description | The wiring from the black box to the outdoor sensor was checked, it was determined that the UTP cable is too rigid for these sensors, the RJ45 plug had to be changed afterwards the counts were verified with a remote technician and very up to 5 meters |
| Date | 04/06/2026 |
| Contract Company | IT BASE |
| Company Info | https://www.itbase.es/ |
| Activity / Task | INCIDENT |
| Client Company | SCALPERS |
| City | Oviedo, Asturias |
| Complete Date | 04/06/2026 |
| Task Description | I came to connect the black box, but the connector it was made for was broken. The girl at the store told me there had been moisture or water damage, so I had no other option but to connect it directly from another box, and it worked. I connected the sensors, but only the exterior one worked; the interior wasn’t lighting up. So I had to check it, and it was extremely hot and smelled like a short circuit or a burnt circuit board, with signs of dirty water dripping. It was decided that a remote technician would replace the sensor. |
| Date | 02/06/2026 |
| Contract Company | IT BASE |
| Company Info | https://www.itbase.es/ |
| Activity / Task | Uninstallation |
| Client Company | HOFF BRAND |
| City | Oviedo, Asturias |
| Complete Date | 02/06/2026 |
| Task Description | Uninstall 3 devices: TC core, internal sensor, and photocell. These devices were left with the customer. |