FINETWORK OVIEDO

Date28/07/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskINCIDENT
Client CompanyFINETWORKS, C.C SALESAS
CityOviedo, Asturias
Complete Date28/07/2026
Task DescriptionUpon arriving at the store, I proceeded to replace the outdoor sensor I had with an older model. Tests were carried out with a remote technician, and after his approval, I leUpon arrival, I proceeded to replace the sensor since the one installed wasn’t giving a green light. As soon as I connected it, it lit up, but the remote technician said it wasn’t detecting it. So I had to find the black box inside an emergency light fixture, which was difficult to open. Once I reached the box, I reconnected the sensor to a different port, reset the box, and received confirmation from the remote technician that it had detected it. Tests were performed, and when everything was satisfactory, he gave me the OK to leave the store.