MAS MOVIL – POLA DE SIERO

Date12/05/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskNew Hardware Installation
Client CompanyMAS MOVIL
CityPola de Siero, Asturias
Complete Date12/05/2026
Task DescriptionI installed an outdoor sensor, connected it to the TC Core box, and ran the wiring to the window. The bracket was installed and attached to the wall. The sensor was working perfectly; it could be seen turning on and off when people passed by. I was waiting for confirmation from the remote technician, and while I waited, the unit suddenly turned completely red and stopped flashing. I told the technician what happened, and we troubleshooted: I disconnected the black box from the power supply, pressed the reset button, adjusted the power, moved it further away from the glass, and nothing worked.
In the end, everything was installed, but the photocell wasn’t working; it only showed the red light.
I left the premises once the technician agreed.

BIMANI – OVIEDO

Date08/05/2026
Contract CompanyTC Group / ITBASE
Company Infohttps://www.itbase.es/
Activity / TaskHardware Failure / Replacement
Client CompanyBimani
CityOviedo
Complete Date08/05/2026
Task DescriptionI proceeded to install the photocell, and the cable that the electrician had supposedly provided for the installation was just a decorative cable because when I pulled on it, it didn’t even measure a meter. So I had to search around and pull 5 meters of cable. I spent a lot of time trying to attach the photocell, but there was no way; it wasn’t the right length to install it properly on the glass, so I attached it with very strong double-sided tape.

Mas Móvil

Date05/05/2026
Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskNew Hardware Installation
Client CompanyMAS MOVIL
CityPola de Siero, Asturias
Complete Date05/05/2026
Task DescriptionThe TC Core box and the indoor sensor were installed, but with considerable difficulty.
Two UTP cables were prepared: one 5 meters for the outdoor unit and another 4 meters for the indoor unit.
The outdoor sensor did not respond, and there were no screws available for mounting it to the concrete wall, so it was not installed.

TC Group / ITBASE – BIMANI -OVIEDO

Date05/05/2026
Contract CompanyTC Group / ITBASE
Company Infohttps://www.itbase.es/
Activity / TaskHardware Failure / Replacement
Client CompanyBimani
CityOviedo
Complete Date05/05/2026
Task DescriptionThe TC Core box and internal sensor were installed. It turns out the external sensor wasn’t in the box, but I had one to install (Forum Sport). However, after installing it and doing several tests with a remote technician (Max), the photocell didn’t work and they decided to send a new one.

Silbon – Gijon

Contract CompanyIT BASE
Company Infohttps://www.itbase.es/
Activity / TaskProject Installation Planning
Client CompanySILBON, Gijon
CityGijón, Asturias
Complete Date23/04/2026
Job DescriptionTake pictures, and Take measurements of the width and height of the premises and way to get power for the sensor devices TC core, interior and exterior sensors.