| Date | 07/08/2026 |
| Contract Company | TC Group / ITBASE |
| Company Info | https://www.itbase.es/ |
| Activity / Task | Hardware Failure |
| Client Company | MINISO |
| City | Siero, Asturias |
| Complete Date | 07/08/2026 |
| Task Description | Upon arriving at the establishment, the devices were checked. Everything appeared to be functioning correctly, but remote technicians were unable to detect anything. The TCcore2 black box was located in the ceiling. The wiring was checked, and the box was reset. After two attempts, it worked. After the remote technician’s verification and testing, the work was considered complete. |
